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AI Workforce Platform

Build Your AI Workforce.

Deploy AI agents that understand your business, handle conversations, use your knowledge, and execute workflows across the channels your customers already use.

AgentsSpecialized by function
KnowledgeGrounded in your content
WorkflowsApproved by your team
botnesia — workforce console
SUPERVISOR Support Sales Marketing FAQ Memory Knowledge Tools Security
About BotNesia

What is BotNesia?

BotNesia is an AI Workforce platform for businesses and companies. It lets your team deploy and manage specialized AI agents — and the workflows around them — to support day-to-day business operations from one workspace.

BotNesia is intended for businesses and organizations, not for personal consumer use. You need a BotNesia account to access your workspace and dashboard (sign in with Google, enterprise SSO, or email). This homepage is public and explains what the product does.

Core business agents (8). Inventory and Procurement are separate agents. A Supervisor orchestration layer coordinates them.

Sales

Qualify leads and support follow-up in sales conversations.

Core agent

Customer Service

Answer customer questions grounded in your own knowledge base.

Core agent

Inventory

Track stock, availability, and movement across your products.

Core agent

Finance

Track financial metrics and support routine reporting.

Core agent

Analysis

Turn business data into summaries, reports, and insights.

Core agent

Operations

Coordinate recurring operational tasks and internal processes.

Core agent

Procurement

Support suppliers, purchasing, and supply workflows.

Core agent

Marketing

Draft and support campaign and content tasks using your context.

Core agent
Google services

How we use Google services

Google Sign-In is used only to authenticate your identity. When you continue with Google, we receive basic Google profile information limited to the scopes you approve (openid, email, profile): your name, email address, Google account identifier, and basic profile information. We use it only to sign you in, create or link your BotNesia account, and give you access to the workspace you are authorized to use.

The difference

From overwhelmed to orchestrated.

Growing a business shouldn't mean drowning in repetitive conversations. Here's what changes.

Before
  • Backlogged chats, slow replies, customers lost
  • Support costs that scale with every new customer
  • No coverage outside working hours
  • Scattered product knowledge, inconsistent answers
With BotNesia
  • Instant answers across the channels you support
  • One platform, leaner operations
  • Coverage beyond working hours
  • Centralized knowledge, consistent answers
Orchestration

Supervisor / Orchestration Layer

Supervisor is not a business agent. It routes each request to the right core agent, manages handoffs between agents, resolves conflicting evidence, transfers only the minimum required context, and escalates to a human when needed. It never grants privileges, never takes over authorization, and never runs a tool without a capability/policy grant.

Supervisor

Routing · Handoff · Conflict handling · Minimal-context transfer · Escalation.

Orchestration layer

Optional / future templates (not part of the 8 core business agents): HR — people operations, internal policies, and documentation.

How it works

From setup to results in a few steps.

A guided path from connecting your business to measuring outcomes.

01

Connect your business

Create your workspace and tell BotNesia about your company.

02

Add your knowledge

Bring in your website, documents, and FAQs so agents answer from your content.

03

Deploy AI agents

Start from agent templates and tailor them to your business functions.

04

Connect your channels

Meet customers on the channels your business already uses.

05

Automate workflows

Add approved workflows and actions with human handoff where needed.

06

Measure results

Track conversations, resolution, and costs in one place.

Knowledge

Your AI workforce should know your business.

Give agents the context they need from sources you control. Knowledge and document limits depend on your plan.

Website content

Add pages from your website so agents can use your public information.

Documents

Upload business documents and let agents work from your internal material.

FAQs

Import frequently asked questions so common answers stay consistent.

Product information

Keep product details, policies, and business rules in one place so every agent answers with the same source of truth. Limits follow your plan.

Omnichannel

Meet customers wherever they are.

Connect with customers across the channels your business uses. Supported integrations exist for Telegram, WhatsApp, Instagram, Facebook, Website Chat, and Email (Shopee/TikTok in beta). A channel is live only after you connect it and pass provider verification. Availability depends on your plan.

WhatsApp
Instagram
Facebook
Telegram
Website Chat

Status: Telegram — live/connected; WhatsApp, Instagram, Facebook, Website Chat, Email — available, requires connection; Shopee, TikTok — beta/partial. "Supported" means the integration exists; it becomes live only after you connect it. Multi-number support depends on your plan.

Workflows

Turn conversations into business actions.

AI understands intent, retrieves your knowledge, and runs approved workflows — responding or escalating when a human should step in.

01

Customer request

02

AI understands intent

03

Retrieves business knowledge

04

Uses an approved tool or workflow

05

Responds or escalates

06

Records the interaction

Actions run within the permissions and workflows you configure. BotNesia does not perform unrestricted autonomous operations.

Platform

Built to run your AI workforce.

Business intelligence

Review business health with analysis, prioritized recommendations, and action plans generated from your workspace data.

Knowledge base

Add documents and URLs; generate reviewable FAQs and answers before they go live.

Analytics

Response rate, AI resolution rate, conversation trends, and cost visibility in one view.

Team & access control

Role-based access control, workspace roles, and audit history so the right people have the right access.

Security & architecture

Built for multi-tenant operations.

BotNesia is built with tenant isolation, role-based access control, quota enforcement, webhook signature verification, and SSRF protections. Security is continuously assessed — like any system, it carries residual risk, and we avoid absolute claims.

Tenant isolation

Workspaces are isolated so one organization cannot read or write another's data.

RBAC

Role-based permissions control what each team member can access and change.

Quota enforcement

Plan limits are enforced consistently across APIs and workflows.

Verified webhooks

Inbound provider callbacks are validated with signature verification.

SSRF protections

Outbound requests are validated against private and internal network targets, with controls on redirects.

Pricing

Start free. Scale as you grow.

All prices are in Indonesian Rupiah (IDR). Upgrade or change plans at any time. Multi-currency support is planned.

Free
Rp0

For trying BotNesia

  • 1 AI agent
  • 100 conversations / month
  • Website chat
  • 10 image generations / month
Start Free
Starter
Rp99,000/month

For small teams getting started

  • Up to 2 AI agents
  • 1,000 conversations / month
  • Knowledge base
  • Basic analytics
  • Up to 2 channels
Choose Starter
Business
Rp990,000/month

For growing teams and higher volume

  • Up to 8 business agents
  • Supervisor orchestration included
  • 16,500 conversations / month
  • WhatsApp multi-number
  • Team management & priority support
  • Up to 8 channels
Choose Business
Enterprise
Custom

For large-scale operations

  • Custom AI agent capacity
  • 100,000+ conversations / month
  • API access & SSO
  • Custom workflows
  • Audit log & dedicated support
Contact Sales
FAQ

Questions, answered.

Is BotNesia just a chatbot?

No. BotNesia is an AI workforce platform: specialized agents, business knowledge, channels, workflows, tools, analytics, and team controls in one place.

How is this different from a general AI assistant?

BotNesia is designed around your business knowledge, your channels, and your operational workflows — with team access, quotas, and analytics built in.

Which channels are supported?

Supported integrations you connect per workspace: Telegram (live), WhatsApp, Instagram, Facebook, Website Chat, and Email. "Available" means the integration exists and is ready to connect; a channel is only live once you connect it (and pass provider verification). Shopee and TikTok are in beta/partial. Multi-number support depends on your plan.

Do I need technical skills?

Setup is guided: connect your business, add knowledge, deploy agents, and connect channels. Advanced configuration is available when you need it.

How does pricing work?

Plans are billed in Indonesian Rupiah (IDR) with a free plan to start. You can change plans at any time. Multi-currency support is planned.

Is my data isolated from other organizations?

Yes. BotNesia is multi-tenant with tenant isolation, role-based access control, and quota enforcement.

Ready to build your AI workforce?

Start with the Free plan, then upgrade when you need more capacity.

Contact & Support

Questions or need help?

Email us at botnesia.official@gmail.com for plans, onboarding, billing, and support. We respond during business hours.

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